Privacy Policy

Privacy Policy Regarding Collection and Use of Personal Information
Last Updated January 6, 2015

Outlook Amusements, Inc. (“Outlook”) values your trust and is committed to the responsible management, use and protection of personal information. This Privacy Policy describes how Outlook collects and uses the personal information you provide on our Web sites (“Sites”):,, and and explains our online information collection and use practices. It also explains the choices you can make about the way we use and share such information. Please take the time to read and understand this policy so that you can understand how we use your personal information.

Outlook has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements, including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover downloadable software and use of information collected offline. The TRUSTe program covers only information that is collected through the Sites.

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at If you are not satisfied with our response you can contact TRUSTe here.

U.S-E.U. Safe Harbor Program
Outlook complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Outlook has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Outlook's certification, please visit


The Information We Collect
Through our Sites you can do a variety of things. You may be able to talk to a psychic, enter contests, participate in surveys, subscribe to a service (like our horoscopes), take quizzes, post to message boards, or participate in a chat room. The types of personally identifiable information (i.e., information that can directly identify you or indicate where you might be contacted) that may be collected on these pages includes: name, address, age, date of birth, gender, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various services. We do not ask for, access, or track any location-based information from your mobile device at any time while downloading or using our mobile services.

We also may collect certain non-personally identifiable information (i.e., generic information that does not identify you personally) when you visit any of the Web pages on our Sites such as the type of browser you are using (e.g., Internet Explorer, Chrome, Safari, Firefox), your IP address, the type of operating system you are using, (e.g., Windows or Mac) and the domain name of your Internet service provider.

How We Use the Information
We will use the personal information you provide online for the purpose(s) you have submitted. For example, if you sign up for horoscopes, we will send you horoscopes or, if you have entered and won a contest, we will send you an email notification that you have won. In addition, we may send you an e-mail offering products or services which we think you may be interested in or to ask you to participate in a survey. If you want us to stop using the personal information you provided in these ways, please contact us at

Use of Anonymous Information
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our Sites and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze how our Sites are used, as well as to offer you products, programs or services. We may also share aggregate information with others, including affiliated companies and non-affiliated companies

How We Share Your Personal Information
We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties. We will not share the personal information you provide except:

(a) if it is for the purpose(s) you provided it; (b) with your consent; (c) as may be required by law or as we think necessary to protect our company or others from injury (e.g., in response to a court order or subpoena, in response to a law enforcement agency request, when we believe that someone is causing (or about to cause) injury to or interference with the rights or property of another, or when we believe that someone has violated our Terms and Conditions); (d) with other persons or companies with whom we contract to carry out internal site operations or our business activities (e.g., third party contractors - see below); and/or (e) notifying you when we make changes to one of our subscriber agreements or this Privacy Policy.

As we continue to develop our business, we might sell or buy subsidiaries, affiliates, or other business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). The personal information you provide is considered a company asset and may be included among transferred assets if Outlook, any or all of its subsidiaries or affiliates, or any of their assets, is ever acquired by a third party.

Sharing with Service Providers
Our operations and maintenance contractors sometimes have limited access to your personally identifiable information in the course of providing products or services to Outlook. These contractors include vendors and suppliers that provide us various products and services, including, but not limited to, credit card processing, e-mail distribution technology, live operator services, and/or content for the operation and maintenance of our Sites. Access to your personally identifiable information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for Outlook. We also contractually require that our operations and maintenance contractors 1) protect the privacy of your personally identifiable information consistent with this Privacy Policy, and 2) not use or disclose your personally identifiable information for any purpose other than providing us with products and services as required by law.

Our Psychics/Your Privacy
Note that our psychics are independent contractors and not employed directly by Outlook. We contractually require that our psychics protect the privacy of your personal information consistent with this Privacy Policy and not use or disclose your personal information for any purpose other than providing you with the services you request through the Sites or by phone. You should also take care to protect your personal information and privacy. There is no reason that you should provide any of our psychics with personal contact information, specific financial information, including, but not limited to, account numbers, or other confidential information related to your identity. It is a violation of our Terms of Use for you to be in direct contact with any of our psychics outside the online service – if you do so, Outlook bears no liability for any resulting actions, and your ability to use our services may be revoked.

How You Can Access or Correct Your Personal Information
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or remove it by making the change on our member account page or by emailing our Customer Support at or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within 30 days. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.

If you wish to subscribe to our newsletters or other periodic emails such as daily horoscopes, we will use your name and email address to send the emails to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, by accessing the email preferences in your account settings page by Clicking here, or you can contact us at You can view or change your subscription preferences at any time.

Retention of Your Data
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Security
Outlook is committed to handling your customer information with high standards of information security. We are VeriSign secured and we maintain physical, electronic and procedural safeguards that comply with federal regulations and generally accepted standards to guard your nonpublic personal information, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Sites, you can contact us at

To enhance your online experience with us, many of the Web pages on our Sites use "cookies." Cookies are text files placed on your hard disk by our Web server to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us. However, once you choose to provide the personally identifiable information, this information may be linked to the data stored in the cookie. Cookies cannot be used to run programs or deliver viruses to your computer.
We use cookies as a convenience feature to save you time, to understand how our Sites are used, and to improve the content and offerings on our Sites. For example, we may use cookies to personalize your experience on our Sites or recall your specific information on subsequent visits (e.g., to recognize you by name when you return to our Site). You can opt to have your browser reject cookies without any effect on your use of our Sites. If you do that, you may need to re-register with us every time you visit our Sites in order to participate in certain promotions. You should also know that companies that advertise on our Sites (and their agents) might use their own cookies. This policy does not cover how these companies use their cookies.

Web Beacons
Some of our Web pages may contain electronic images known as Web beacons, which are also called single-pixel gifs. These images allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information, but they are a mechanism we use to compile aggregated statistics about usage of our Sites. Web beacons collect only a limited set of information, including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Some of our Web pages may also contain Web beacons placed there to help us determine the effectiveness of our advertising campaigns.

Clickstream Data
As you use the Internet, a trail of electronic information is left at each Web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a Web site's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the Web site from which you linked to our Sites. We may use clickstream data as a form of non-personally identifiable information to anonymously determine how much time visitors spend on each page of our Sites, how visitors navigate throughout the Sites, and how we may tailor our Web pages to better meet the needs of visitors. This information will only be used to improve our Sites. Any collection or use of clickstream data will be anonymous and aggregate.

Behavioral Targeting
We partner with third party ad networks to display advertising on our Sites and to manage our advertising on other sites. Our ad network partners use cookies and Web beacons to collect non-personally identifiable information about your activities on our Sites and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out of having this information used for such purposes by certain ad networks by clicking here, or by visiting Please note that you may not be able to opt out of being served targeted advertising from certain ad networks, and you also will continue to receive generic ads. At the present time we do not respond to internet browsers do not track signals.

Discussions and Community Tools; Blog
Our Sites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blogs or community forums, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Links to 3rd Party Sites
Our Sites include links to other Web sites whose privacy practices may differ from those of Outlook. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Social Media Widgets
Pages on our Sites include social media features, such as the Facebook Like and Share buttons, and other widgets and interactive mini-programs that run on our Sites. These features may collect your IP address, which page you are visiting on our Sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing it.

Send to a Friend
If you choose to use our referral function to tell a friend about one of our Sites, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Outlook stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at to request that we remove this information from our database.

Special Note for Parents
Our Sites are not intended for use by children under the age of 16. Outlook does not knowingly collect or store personally identifiable information from children under the age of 16. Premium services may not be used by anyone under the age of 18. If you have concerns about one of our Sites or the services offered on one of our Sites, or if you believe that your child under 16 has gained access to one of our Sites, you may contact us at

Material Changes
Our business needs may change from time to time and we reserve the right to make changes to our Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

If intended uses differ from this Privacy Policy, we will seek to obtain your consent at the place where the information is collected either by an "opt-in" or "opt-out" method, or by other means (such as sending to you an e-mail)

How to Contact Us
If you have any questions or concerns about this privacy policy you may e-mail or write to the following address:

EU Safe Harbor Team
2900 W. Alameda, Suite 400
Burbank, CA 91505

Outlook collects various types of personal information about you, both online and offline, during the course of our business relationship. Under California law, if you are a resident of California, you may make a written request to Outlook for information about how we have shared your personal information with third parties for their direct marketing purposes during the prior calendar year, as well as a list of categories of information shared. For purposes of this California Privacy Rights notice, third parties include companies within our “family” of companies, such as those companies we own, that own us, or under common control with us.

Under the law, a business is not required to provide the above-described lists if the business adopts and discloses to the public (in its Privacy Policy) a policy of not disclosing customer personal information to third parties for their direct marketing purposes unless the customer first affirmatively agrees to the disclosure, as long as the business maintains and discloses this policy. Rather, the business may comply with the law by notifying the customer of his or her right to prevent disclosure of personal information and by providing a cost-free means to exercise that right.

As stated in our Privacy Policy, we do not share information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure – for example, by opting in to receive information from a third party that is participating in a sweepstakes or other promotion on one of our Sites. If you do ask us to share your information with a third party for its marketing purposes, we will only share information in connection with that specific promotion, as we do not share information with any third party on a continual basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personally identifiable information on one of our Sites. Please note that whenever you opt in to receive future communications from a third party, your information will be subject to the third party's privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information. You should always review the privacy policy of any party that collects your information to determine how that entity will handle your information.

California customers may request further information about our compliance with this law by e-mailing Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.