Last Updated January 6, 2015
U.S-E.U. Safe Harbor Program
Outlook complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Outlook has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Outlook's certification, please visit http://www.export.gov/safeharbor/.
FOR ENTERTAINMENT ONLY
THIS SERVICE IS FOR ENTERTAINMENT PURPOSES ONLY. YOU MUST BE EIGHTEEN YEARS OF AGE OR OLDER TO USE THE PREMIUM AREAS OF THIS SERVICE. ALL CREDIT CARD PURCHASES MUST BE MADE BY THE CARD HOLDER. WE WANT YOU TO ENJOY AND BENEFIT FROM YOUR READING, AND OUR PSYCHICS MAKE EVERY EFFORT TO PROVIDE YOU WITH HELPFUL ADVICE. HOWEVER, THIS INFORMATION SHOULD NOT BE USED IN PLACE OF ANY RECOMMENDATIONS BY MEDICAL, LEGAL, OR FINANCIAL PROFESSIONALS OR OTHER PROFESSIONAL COUNSELORS. IT IS YOUR RESPONSIBILITY TO EVALUATE ANY INFORMATION, OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH OUR SITES.
The Information We Collect
Through our Sites you can do a variety of things. You may be able to talk to a psychic, enter contests, participate in surveys, subscribe to a service (like our horoscopes), take quizzes, post to message boards, or participate in a chat room. The types of personally identifiable information (i.e., information that can directly identify you or indicate where you might be contacted) that may be collected on these pages includes: name, address, age, date of birth, gender, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various services. We do not ask for, access, or track any location-based information from your mobile device at any time while downloading or using our mobile services.
We also may collect certain non-personally identifiable information (i.e., generic information that does not identify you personally) when you visit any of the Web pages on our Sites such as the type of browser you are using (e.g., Internet Explorer, Chrome, Safari, Firefox), your IP address, the type of operating system you are using, (e.g., Windows or Mac) and the domain name of your Internet service provider.
How We Use the Information
We will use the personal information you provide online for the purpose(s) you have submitted. For example, if you sign up for horoscopes, we will send you horoscopes or, if you have entered and won a contest, we will send you an email notification that you have won. In addition, we may send you an e-mail offering products or services which we think you may be interested in or to ask you to participate in a survey. If you want us to stop using the personal information you provided in these ways, please contact us at Privacy@californiapsychics.com.
Use of Anonymous Information
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our Sites and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze how our Sites are used, as well as to offer you products, programs or services. We may also share aggregate information with others, including affiliated companies and non-affiliated companies
How We Share Your Personal Information
Sharing with Service Providers
Our Psychics/Your Privacy
How You Can Access or Correct Your Personal Information
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or remove it by making the change on our member account page or by emailing our Customer Support at Privacy@californiapsychics.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within 30 days. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.
If you wish to subscribe to our newsletters or other periodic emails such as daily horoscopes, we will use your name and email address to send the emails to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, by accessing the email preferences in your account settings page by Clicking here, or you can contact us at Privacy@californiapsychics.com. You can view or change your subscription preferences at any time.
Retention of Your Data
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Outlook is committed to handling your customer information with high standards of information security. We are VeriSign secured and we maintain physical, electronic and procedural safeguards that comply with federal regulations and generally accepted standards to guard your nonpublic personal information, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Sites, you can contact us at Privacy@californiapsychics.com.
To enhance your online experience with us, many of the Web pages on our Sites use "cookies." Cookies are text files placed on your hard disk by our Web server to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us. However, once you choose to provide the personally identifiable information, this information may be linked to the data stored in the cookie. Cookies cannot be used to run programs or deliver viruses to your computer.
Some of our Web pages may contain electronic images known as Web beacons, which are also called single-pixel gifs. These images allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information, but they are a mechanism we use to compile aggregated statistics about usage of our Sites. Web beacons collect only a limited set of information, including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Some of our Web pages may also contain Web beacons placed there to help us determine the effectiveness of our advertising campaigns.
As you use the Internet, a trail of electronic information is left at each Web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a Web site's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the Web site from which you linked to our Sites. We may use clickstream data as a form of non-personally identifiable information to anonymously determine how much time visitors spend on each page of our Sites, how visitors navigate throughout the Sites, and how we may tailor our Web pages to better meet the needs of visitors. This information will only be used to improve our Sites. Any collection or use of clickstream data will be anonymous and aggregate.
Discussions and Community Tools; Blog
Our Sites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blogs or community forums, contact us at Privacy@californiapsychics.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Links to 3rd Party Sites
Social Media Widgets
Send to a Friend
If you choose to use our referral function to tell a friend about one of our Sites, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Outlook stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at Privacy@californiapsychics.com to request that we remove this information from our database.
Special Note for Parents
Our Sites are not intended for use by children under the age of 16. Outlook does not knowingly collect or store personally identifiable information from children under the age of 16. Premium services may not be used by anyone under the age of 18. If you have concerns about one of our Sites or the services offered on one of our Sites, or if you believe that your child under 16 has gained access to one of our Sites, you may contact us at Privacy@californiapsychics.com.
How to Contact Us
EU Safe Harbor Team
2900 W. Alameda, Suite 400
Burbank, CA 91505
YOUR CALIFORNIA PRIVACY RIGHTS
Outlook collects various types of personal information about you, both online and offline, during the course of our business relationship. Under California law, if you are a resident of California, you may make a written request to Outlook for information about how we have shared your personal information with third parties for their direct marketing purposes during the prior calendar year, as well as a list of categories of information shared. For purposes of this California Privacy Rights notice, third parties include companies within our “family” of companies, such as those companies we own, that own us, or under common control with us.
California customers may request further information about our compliance with this law by e-mailing Privacy@californiapsychics.com. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.